TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global clients and delivering the services and people they need to succeed. We have more than 40,000 employees in over 80 customer management centers in key global locations. TeleTech is blossoming in the Philippines having supported the world’s largest companies in the Philippines since 2001. Our passion for helping clients better serve their own customers is unequalled in the industry. We’re looking for dynamic, service-focused people who share our high level of commitment.

SOUTH LUZON – Human Resource Generalist
RESPONSIBILITIES:

* Acts as an advisor to supervisors and managers, ensuring legal compliance and resolution of all recruitment, selection issues, and personnel actions and concerns.
* Assists as necessary with prescreens, interviews, and selects candidates for non-exempt and exempt positions, maintaining all local, state and federal laws and regulations (including Equal Employment Opportunity and Affirmative Action policies)
* Counsels employees, supervisor and managers concerning work-related problems, conducts investigations and termination interviews.
* Interprets and implements Company’s policies and procedures with all employees
* Responsible for new hire orientation, including review of Company’s policies and procedures and completion of all necessary new hire paperwork
* Represents company at HR related hearings and investigations
* Monitors performance appraisal, LOA, FMLA, disciplinary, termination and other processes for compliance with legal and company policies.
* Special projects as assigned

REQUIREMENTS:

* Must be a graduate of a 4-year course preferably with a degree in Human Resource Management or equivalent
* Must have 3 – 5 years experience in human resources
* Should be knowledgeable in compensation and benefits administration, employee services, data management, payroll and should have thorough knowledge in employment laws
* Must have excellent oral and written skills
* Must be a computer literate
* Must possess organizational and multi-tasking abilities
* Must be able to maintain the strictest confidentiality
* Ability to work well with others
* Applicants should be Filipino citizens or hold relevant residence status.
* Must be willing to work in Bacoor.

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://www.teletech.com