CEBU – Product Trainer
RESPONSIBILITIES:

* The Trainer is responsible for ensuring client satisfaction through the management and delivery of the Initial Training Program (ITP) within their CMC. Responsible for development and administering employee-training programs, classroom supervision including coaching and counseling, up training by project, continually assessing program effectiveness and determining other training needs. Develops and delivers other operational training courses as required. Responsible for identifying gaps between the training program and production requirements, recommending and implementing solutions, and delivering and evaluating client specific training to meet project goals.

REQUIREMENTS:

* Previous training or presentation experience
* Minimum of 3 years experience in a customer service environment or related position, preferably in a teleservices or telecommunications company
* Technical instructor in an Instructor-led classroom environment experience is required
* Supervisory experience preferred, preferably in a call center environment

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://www.teletech.com