Philippine Call Center Jobs : Sutherland Global Services
Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 21,000 professionals offering RightSourced seamlessly blended services from its 21 delivery centers in India, the United States, Philippines, Canada and Mexico.

Information Security Officer – Davao
(Central Mindanao – Davao City)

Responsibilities:

* Risk Assessment – Performing information security risk assessments, Mitigating the Risks identified by deploying controls in line with ISO 27001
* Monitoring – Collection of Logs of Firewalls, VPN Devices, IDS / IPS, email server, Active Directory etc. and conduct security log review
* Work with security, technical administration leaders and application development to insure that appropriate logging is implemented to aid in security oversight (Monitoring / Logging)
* Training – Ensure appropriate and adequate information security training for employees, contractors, partners and other third parties. Preparation of materials, conducting training program, collection of attendance sheets, feedback sheets etc
* Security Incident response -Manage security incident response including performing investigative follow-up, assigning responsibility for corrective action, and auditing for effective completion. Provide ultimate escalation support for issues presented by the user and customer base regarding security topics
* Audit and assurance – Work with internal and external audit groups to insure that all requested information is properly disseminated and that all requests are fulfilled. Facing the client Audits and third party audits.
* Reports – Coordination with other support groups to collect and collate reports which are required. Preparation of periodical and regular reports prepared and compiled.

Requirements:

* Strong understanding of computer networking technologies, architectures and protocols and conceptual understanding of Information Security theory
* Strong working knowledge of security architecture and recovery methods and concepts including encryption, firewalls, and VPNs
* Strong understanding of client and server technologies, architectures and systems
* Strong knowledge of information security best practices, tools and techniques
* Knowledge of business, security and privacy requirements related to international standards and legislation (including ISO 27001, Payment Card Industry data protection standard (PCI), HIPAA, SAS-70 Type II)
* Working knowledge of BCP and DR plan requirements and testing procedures
* Working knowledge of Web-based application security and recovery methods

Interested applicants may send application directly at Mariafel_Gutana@suth.com.
We will respond to qualified candidates only.

Sutherland Global Services Inc.
25/F Export Bank Bldg. Chino Roces Cor Gil Puyat Ave. Makati City 1200.
Website: http://www.suth.com