Sitel Philippines Corporation

Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients’ customer care and transaction processing needs through 60,000 associates in 27 countries. Sitel provides world-class solutions from on-shore, nearshore and offshore locations across 155+ facilities throughout North America, South America, EMEA and Asia Pacific. The company’s award-winning services provide clients with the strategic insight, scale and diversity of offerings to ensure the best return on their customer investment. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.

Jobs Opening June 21,2009:
-Customer Service Representative – Bilingual ( Japanese )
-Customer Service Representative – Autralian Airline
-Customer Service Representative – US Financial
-Customer Service Representative – Canadian Telecommunication
-Customer Service Representative – Inbound Pioneer Site
-Customer Service Representative – Bilingual (Korean / Chinese)
-Customer Service Representative – Internet

Product and Services
Sitel provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients by reducing service costs, improving customer retention and increasing revenue per customer. Sitel’s ability to serve customers and track customer information across multiple channels enables us to consistently provide positive, intelligent service on behalf of our clients. •Customer Care Repeat purchases, up-sell/cross-sell, billing information, issue resolution, account change, reservations, loyalty clubs, investor inquiries and warranty calls •Customer Acquisition Inbound sales, outbound sales, order taking, lead generation, DRTV/bureau, product information, subscription renewals and database management •Technical Support Troubleshooting, hardware/software support, Internet support, PC/server support, corporate helpdesk, warranty and post warranty •Risk Management Pre charge-off, post charge-off, early fraud, credit activation, property recovery, skip tracing, disaster prevention and recovery •Back-Office Processing Order and payment processing, eCommerce, catalog, continuity services and rebate processing activities

Company Name :
Sitel Philippines Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
6/F Centerpoint BLdg, Julia Vargas Cor Garnett Road Pasig City 1600
Company Fax :
634-5414
WebSite :

http://www.sitel.com