Healthcare Specialists – San Lazaro (O237)
(San Lazaro, Manila)
Responsibilities:

A Healthcare Specialist handles inquiry calls like order status, promo information, product training and product information. Also handles email and chart support.

Requirements:

We are looking for candidates who:

* Has completed at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master’s Degree, any field.
* Has experience with a Healthcare program or Healthcare related work
* Required language(s): English
* Has an ability to retain information
* Has an ability to handle irate customers effectively and empathize with a courteous tone
* Has an ability to deliver information at customer’s knowledge level
* Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Has strong interpersonal skills and thinks independently
* Has an ability to follow through effectively
* Has dependability, keen on details and has strong customer service orientation

Applicants must be willing to work in San Lazaro,Manila.
Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
Applicants should be Filipino citizens or hold relevant residence status

WALK-IN APPLICANTS ARE IMMEDIATELY PROCESSED.

Visit out Recruitment Office located at: 7F Vertex One building, IT Park San Lazaro Tourism & Business Park, Yuseco corner Felix Huertas streeet, San Lazaro Tayuman , Manila

Convergys Philippines Services Corporation
Website: http://www.convergysphilippines.multiply.com
Company Address: Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200
Tel: 5555-284
Industry: Call Center / IT-Enabled Services / BPO