WE ARE EXCELASIA, the most progressive people development company in the market today. ExcelAsia is a training and development company focused on developing Filipino Job-Seekers for the human resource demand of the Call Center industry. ExcelAsia has headquarters in both Manila and Cebu and works with Call Center Clients and Filipino job seekers in both areas. To date, ExcelAsia has trained and re-trained over 6,000 call center applicants in Cebu, Manila and Mindanao and has helped most of them acquire jobs in the Call Center industry, as well as various other industries in the nation.

Customer Care Associate CALLING ALL NURSING GRADUATES-GET A JOB TODAY!!!$$
(National Capital Reg – MAKATI & STA. ROSA)

Responsibilities:

A CUSTOMER CARE ASSOCIATE handles general customer inquiries like account status and product information. They generally take in account records requests, handle marketing escalations, handle escalated calls and gives voice recognition walkthroughs.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Hospitality/Tourism/Hotel Management, Human Resource Management, Mass Communications, Nursing, Others or equivalent.
* Required skill(s): Microsoft Windows.
* Required language(s): English
* Applicants must be willing to work in MAKATI & STA. ROSA.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 88 Full-Time positions available.
* We need candidates who are familiar with basic computer operations
* Having a sales background is an advantage
* Has an ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
* Has an ability to deliver information at customer’s knowledge level in an understandable manner
* Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Has strong interpersonal skills and ability to think independently and follow through effectively
* We need candidates who are dependable, keen on details and have strong customer service orientation.
* We are looking for candidates amenable to graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime

ExcelAsia Ground Flr. Bldg. 2 2295 Jannov Plaza Pasong Tamo Extension Makati City

***From the Magallanes MRT station walk towards MANTRADE and take a jeep towards FTI. We are on the left side acroos SAATCHI HOUSE and beside 7/ELEVEN.

BRING 2 COPIES OF YOUR RESUME AND VALID ID. INTERVIEWS WILL BE CONDUCTED FROM 9AM TO 2PM

CONTACT PERSON – MARTA SENN 0917-571-2614

ALL WALK-IN APPLICANTS WILL BE ACCOMODATED……JUST LOOK FOR MARTA