CAPACITY PLANNING MANAGERS
(National Capital Reg – Quezon City)

Responsibilities:
* Matches resource demand and supply and create resource recommendations based on an optimized resource plan.

* Collaborates with key stakeholders and supporting functions on the Optimized Resource Plan and ensure business plans are interlocked.
*Provides, upon request, input to the quarterly resource/skills capacity plan process for Service Delivery by identifying and communicating all the relevant information (e.g. ongoing engagements, skills gaps, subcontracting).
* Plan Skill Development Strategy

* Works with the managers and  division leaders/planners to identify an integrated Capacity Plan (CP) for developing the skills needed to close high-priority skill gaps
* Manage difficult to solution resource needs and based on unfilled project positions that cannot be satisfied by the local pool of resources, identifies potential candidates (incl. cross-LoB pool) of resource to fill project positions
* Responsible for approving the use of contractors to fill project positions where no suitable resources are available within IBM or where the strategy is specifically to use contractors

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* At least 3 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Quezon City.
* Preferably Assistant Manager / Managers.
* Full-Time positions available.

IBM Business Services, Inc.
Company Address: 7/F 1800 Bldg. Eastwood City, Libis, Quezon City 1100
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Foreign Based Company