20 Aug
Posted by admin as Call Center Jobs in Pasig, Philippine Call Center Jobs
Drake International is a recruitment and human capital management solutions organization that specializes in raising productivity and reducing cost through people, process and technology.
Formed in Canada in 1951, Drake now operates in 10 countries with over 107 offices worldwide.
Over the past 58 years we have worked with hundreds of thousands of individuals developing their careers and meeting their personal aspirations and goals. We capitalize in closely working with each individual to find the right organization for their skills and qualifications.
We don’t just offer jobs. We help build careers.
Drake has been retained by a number of multinational companies in the Philippines to source candidates for a variety of executive, managerial and front-line roles.
This is the time for you to feel the Drake difference.
Workforce Analyst
(National Capital Reg – Pasig City)
Responsibilities:
* Workforce Analysts are responsible for strategy planning.
* The team coordinates recruiting requirements to ensure required staffing levels are in place to meet client requirements.
* The team works directly with our human resources, operations, training, and client services team.
* Responsible for financial planning to ensure accounts are meeting revenue targets.
* Approves and schedules off line activity.
* Communicates short and long term planning initiatives to internal shareholders.
* Facilitates weekly client staffing calibration calls, and setting key deliverables with ownership and timeline expectations.
* Development of mitigation plans if any targets are out of compliance.
* Responsible for site, and account level utilization.
Requirements:
* Candidate must possess at least a Vocational Diploma or Bachelor’s Degree in any field.
* At least 1 year of working experience in the related field is required for this position.
* Candidate must be knowledgable with Aspect eWFM
* Excellent business English communication skills both in verbal and written
* Should be amenable to work on shifting schedule
* Applicants must be willing to work in Pasig City.
* 10 Full-Time positions available.
If you are interested in this career opportunity, simply hit ‘Apply’ button below or send an updated copy of your resume to fgarcia@drakeintl.co.uk and indicate the position that you are applying for.
(Preference will be given to online applicants)
DRAKE PERSONNEL PHILIPPINES
1904-B, 19th Floor, West Tektite Tower
Philippine Stock Exchange Centre
Exchange Rd, Ortigas Center, Pasig City
+632 491 3142
www.drakepinoy.com
www.drakeintl.com
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