TSR for Anti-Virus and General Spyware account to start ASAP
RESPONSIBILITIES:

* Responsible for responding to incoming calls (Tier 1) and for providing internal consult and escalation capability for follow-up research, resolution and call back on open issues.
* Familiar with every day computer tasks such as internet navigation & basic research.
* Must be able to type a minimum of 40 words per minute.
* Ability to use the desktop computer system.
* Knowledge of Operating systems and Security Features.
* Ability to perform the Overall Phone Support process.
* Ability to perform the Troubleshooting process.
* Certified to at least One Operating System.
* HAS TECHNICAL PREMIUM.
* PREMIERE TECHNICAL PROGRAM WHICH PROVIDES EXTENSIVE TRAINING PRIOR TO RECEIVING CALLS.
* FASTER CAREER GROWTH, ACCOUNT EXPANSION AND SUPERVISOR OR LEADERSHIP OPPORTUNITIES/TIER 2 OPENINGS.

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 50 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440

Company Name : TELUS International Philippines, Inc.
Industry : Call Center / IT-Enabled Services / BPO
Type of Company : Private Limited Company, Local Based Company
Location : 31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600