One World Telecom (OWTel), launched on December 1, 1999 in Hong Kong, is a rapidly expanding telecom service provider. OWTel owns and operates a 100% digital network. It is the largest long distance service provider to the expatriate home user in Hong Kong.

Customer Service Representative- URGENT
(National Capital Reg – Ortigas Pasig City)

Responsibilities:

* Provide satisfactory customer service through phone calls and emails.
* Handling customer inquiries/complaints and providing information on services.
* Ability to apply a logical problem solving approach to resolving customer problems and inquiries

Requirements:

* Must have a 2 years solid background on the Call Center industry specifically in Inbound Customer Service (exposure to international clients would be an advantage)
* Candidate must at least finished 2nd year college or any diploma/2-year     course
* Must possess excellent communication, listening and problem-solving skills
* Must be an effective team player; with flexible and amiable personality
* Must have working knowledge of computers and the Internet; can type 25 wpm
* Ability to multitask in a fast-paced environment
* Must be customer oriented

Owtel Philippines, Inc.
16th/F, One San Miguel Bldg., San Miguel Avenue Corner Shaw Boulevard, Ortigas Center, Pasig City