The Resource Group (TRG) is a leading international supplier of BPO services and capital for Fortune 1000 companies. We are highly differentiated provided of equity capital, strategic advice, customized outsourcing solutions, and proprietary technology in the BPO sector. Since our inception in 2004, TRG has undergone tremendous growth in the BPO sector; in 2007 our revenues exceeded $200 million driven directly by our unique, customer-centric approach to doing business and by our proprietary set of technology-driven solutions. At TRG, we offer our services to a vast array of industries such as automotive, financial services, healthcare, insurance, media, government and non-profit organizations, retail, telecommunications, and various other verticals. Today, TRG is an internationally-renowned player in the BPO arena. Headquartered in Washington, D.C., we employ more than 6,000 people at 27 locations across the globe, including data and contact-centers in the United States, Canada, the United Kingdom, Brazil, Senegal, Pakistan and the Philippines. We provide world-class, customized outsourcing solutions to over 120 clients, offering end-user services in more than 10 languages.

Customer Service Representative (Inbound) FOR IMMEDIATE HIRING

RESPONSIBILITIES:

* Ensures that prescribed results are delivered depending on campaign requirements.

* Ensures that attendance issues are controlled and to report to work as assigned / required / needed by the campaign on time.

* Displays professionalism, zeal, and delivers positive customer experience in handling calls.

* Voicing to immediate supervisor / management any feedback, suggestions, scripting, and productivity.

* Conforms with all company policies / regulations which are in accordance to Philippine Labor laws at all times.

REQUIREMENTS:

* At least 2nd year College or Graduate of any Vocational course
* Call Center experience is  not required but an advantage
* Excellent command of the English language
* Computer literate
* Can start ASAP
* Willing to work on graveyard and shifting schedules

WALK-IN APPLICANTS ARE VERY WELCOME – TRG recruitment hours are from 10am to 7pm, Mondays through Fridays.

We are located at: 8th Floor HANSTON Building, Emerald Avenue, Ortigas Center, Pasig City (nearby landmarks are Strata 100 and Wynsum bldgs; within walking distance from Podium Mall and Robinsons Galleria)