Seasonal (Project based) Customer Care Representative – With 5,000 Project Completion Bonus!
(National Capital Reg)

Responsibilities:

Customer Service Representatives are the foundation of the company. Their main responsibility is to interface with our client’s customers to provide customer service or make sales. Interaction with customer may be via a number of different mechanisms, including: phone, e-mail and web chat.
Customer Service Representatives will work in a professional environment, using PCs and the telephone to communicate with customers. They are required to be extremely flexible in their work hours, including working during U.S. daytime hours (night in the Philippines).
All Customer Service Representatives are required to work on a shifting schedule. This entails working eight (8) hours a day (excluding lunch break), 5 days a week, including Holidays. Rest days may or may not fall on Saturdays and Sundays and/or Holidays.

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, any field.
* Required skill(s): Microsoft Windows.
* Required language(s): English
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* 20 Full-Time positions available.

WHAT THEY OFFER:
• Above Industry level compensation
• One of the Highest Night Differential in the Industry (30%)
• Comprehensive Medical Insurance (HMO)
• Comprehensive Life Insurance (GLI)
• Meal Allowance
• Rice Subsidy
• Performance Evaluation Increases
• Opportunity for Career Development
• Company sponsored Team Building Activities
• Employee Recognition Programs
• FUN ENVIRONMENT

Please send all applications via email to the HR Department c/o the Site HR Head Mr. Darwin Rivers (drivers@pfsweb.com) Or for faster processing you can walk-in at eCost Philippines Services LLC office located at Unit 2, 4th floor Tycoon Corporate Building, Pearl Drive Ortigas CBD, Pasig City between 9PM-5AM (Monday to Friday).