Convergys Corporation (NYSE: CVG) is a global leader in relationship management providing customer care, human resources, and billing services. We help our clients make smarter decisions about how to add value from their customer and employee relationships. We offer a “high-tech, human-touch” approach that combines skilled customer service representatives with advanced customer and information management technologies. This approach has made us a global leader for 25 years.

Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 79 sites across the globe. We have been named a Fortune Most Admired company for seven consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.

Here in the Philippines, from a single contact center in Manila, which opened in 2003, Convergys now has nine contact center facilities in the Philippines six located throughout Metro Manila, two in Cebu City, and one in Bacolod City. We employed approximately 14,500 Filipinos since we started operations and we are continuously looking for more talented people to join our growing family as we expand our business. For more information about us, visit our global website at www.convergys.com.

Outbound Customer Service Associates – Collections (Ortigas, Pasig)
(National Capital Reg – Ortigas, Pasig City)

* Good listening and responding skills
* Courteous – with strong customer service orientation
* Assertive

REQUIREMENTS:

* We are looking for candidates who at least completed 2 years of college or its equivalent Or must possess at least a Vocational Diploma / Short Course Certificate
* Excellent communication skills in English
* Proficient in basic computer operations
* Has background in collections
* Must be amenable to graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime

* Required language(s): English.
* Applicants must be willing to work in Ortigas.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.

Are you looking for a company that is committed to its employees? A company that is personally rewarding, yet professionally constructive? We foster an environment that attracts, develops and rewards highly effective people.

There’s more to life than work, we understand that. Caring for the health and well being of all our employees is truly important. Our benefit plans reflect this and offer our employees competitive options. We are committed to providing quality healthcare benefits that are affordable for employees and the company.

Here are some of the benefits we can offer you:

Basic life insurance and basic accidental death and dismemberment (AD&D) insurance at no cost
Tuition Reimbursement Plan
Retirement Savings Plan
Employee Stock Purchase Plan

You see, we offer more than just a job. We offer a relationship with the family that is Convergys great benefits, award-winning people and a commitment to diversity. People and opportunity make a difference.

Grow personally and professionally. Explore the advantages of sharing your talents with Convergys.

To apply for a position in our Philippines site visit, www.convergys-msn.com, send in your updated resume through jobsph@convergys.com or call us at 5555-284.

Applicants with the following will have an advantage
1. NBI Clearance
2. Certified true copy Transcript of Records
3. SSS # (Photocopy of E1 form or Digitized ID)
4. Clearance from previous employer (If applicable)
5. Philhealth # (If applicable)

Company Name :
Convergys Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200