Affiliated Computer Services, Inc. (ACS Phils)
Instructional Design Project Manager
(National Capital Reg)

Requirements:

* Masters degree preferred but not required.
* Three or more years of experience in on-line Learning industry, providing exemplary customer service to individuals and organizations, equivalent customer service experience consideration.
* Instructor Led Training preferred.
* Four or more years of experience in project management within the learning industry, technology industry or comparable industry. Managing teams of four or more people in all phases of the project life cycle (initiate, perform, close, and operate). Thorough understanding of customer service concepts and implementation techniques.
* Demonstrated management of engagement management including but not limited to budget to actual comparisons and calculations. Thorough understanding and usage of all communication techniques
* Proven record of providing superior customer service to individuals and organizations. Demonstrate ability to add value to customer interactions
* Demonstrated ability to develop team members through coaching and mentoring. Develop effective relationships with customers and members of other internal departments. Demonstrated leadership abilities. Ability to make sound decisions.
* Demonstrated knowledge of instructional design and adult learning principles within the learning industry. Instructional design experience preferred.
* PMI Certification recommended but not required.

Company Name :
Affiliated Computer Services, Inc. (ACS Phils)
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City
WebSite :

http://www.acs-inc.com