TrueLogic deals with all aspects of web deployment, from the planning stages all the way to the realization, marketing and monetizing.
Many projects are being brainstormed, developed and maintained each month. Because of this, TrueLogic seeks talented and aspiring team players who love and live the internet, with a creative mind that is not afraid to think outside of the box.
Workforce Analyst

Workforce Analyst

Purpose of the Position:
The Workforce Analyst helps improve our performance by focusing on revenue generating activities for the company, the fulfillment of our commitments. He or she is expected to have proven critical problem solving skills, out-of-the-box thinking, capacity for needs and gap analysis, attention to detail and superior communication skills. The Workforce Analyst shall work closely with Supervisors and the Operations Manager. The Workforce Analysts shall work with minimal supervision and have latitude for independent action and decision-making.
Duties and Responsibilities:
Monitor attendance and Leave requests
Track leaves and make sure that Operations is within staffing commitments
Point of initial approval for leave requests based on operational staffing requirements
Redeploy and schedule projects through the use of Collaborative software
Provide timely and regular feedback to supervisors and managers regarding gaps in productivity
Report gaps and irregularities to the Operations Manager
Create manpower requisition recommendations based on historical trends
Proactively provide overtime and holiday recommendations based on operational productivity targets
Schedule training
Create accurate reports for Operations regarding staffing, attendance, and efficiency
Create projected manpower requirements
Perform gap analysis, intervention and coaching of staff regarding attendance and productivity related issues
Perform other tasks that may be assigned.
Key Result Areas
Staffing, efficiency, shrinkage
Education Required:
Bachelor’s/College Degree in Business Administration, Mathematics, Statistics or equivalent, or a combination of education and relevant work experience.
Knowledge and Skills Requirements:
? Expert spreadsheet capabilities
? Proven experience at manpower forecasting
? Must have proven analytical skills
? Ability to communicate across all employment levels (staff or managers)
? Excellent communication skills
? Strong organizational skills, attention to details, critical thinking and learning abilities
? Excellent presentation skills with confidence presenting findings, analysis and information.
? Background with e-commerce is an advantage
? An understanding of Online marketing is an advantage
? Familiarity with web development is an advantage

Career Level: Middle
Yr(s) of Exp: 2 years
Qualification: Degree
Industry: Information Technology
Job Function: Sales, CS & Business Devpt > Account Servicing
Sales, CS & Business Devpt > Sales – Sales Management
Location: NCR Ayala Ave, Makati City, Philippines
Salary: Negotiable
Employment Type: Full Time, Permanent
Benefits: Transportation allowance

The top five most wanted jobs
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Your primary role is to provide resolutions to problems that users or players may encounter, and to resolve issues through email support.

Requirements:

* Bachelor’s/College Degree & Undergraduates are welcome to apply
* HIGH SCHOOL Graduates are welcome to apply! (for Non Voice Account only)
* Passion for playing On-line Games (curious, has ability and desire to learn, doesn’t rely on past knowledge, stays on top of latest technologies)
* Has basic knowledge in Mafia Wars, Farmville, Treasure Isle & Frontier Ville
* Willing to be assigned in TELUS Market! Market! Mall, Bonifacio Global City, Taguig Site
* Successful candidates with valid NBI/Police clearance will be prioritized for Contract Signing
* 300 Full-Time positions available

Be hired this November to get as much as Php15,000 SIGNING BONUS, and a chance to win brand new BLACKBERRY and iPOD TOUCH on our Weekly Raffle Promo!

We offer 5-Hour Recruitment Process!

Step 1 – HR Final Interview (30 minutes)
Step 2 – Online Examination & Account Specific Exam (1 hour)
Step 3 – Final Operations Interview (30 minutes)
Step 4 – HR Orientation and Contract Signing (2 hours)

Event Details:

When: November 7 – 12, 2011 (Monday – Saturday)
Where: TELUS 5th Floor Market! Market! Mall, Bonifacio Global City, Taguig City
Time: 10am – 3pm
Bring: Resume and ID
Look for: THEO of HR TELUS

Career Level: Middle
Yr(s) of Exp: N/A
Qualification: High School Diploma
Industry: Contact Center/BPO
Job Function: Accounting > General Accounting
Accounting > Consulting
Accounting > Financial Analyst
Location: NCR
Address: 5L Market! Market! Mall, BGC, Taguig City
Salary: PHP15K – PHP30K (Negotiable)
Employment Type: Full Time
Others: Fresh Graduate will be considered

Top Pay For A Online Writer

NON NEGOTIABLE WORK SCHEDULE IS:
8pm to 5am Phils M-F (Phil Night Shift)
If can’t do these hours, please don’t apply.

ATX Global is currently looking for a writer that has excellent skills and knowledge with on site SEO Content writing along with experience in Writing Sale Letters (sales copy). The writer must be fluent in English and have examples of their work. There will be opportunities for performance bonuses along the way, not to mention an excellent compensation package as well, if you are one of the lucky candidates to selected. Contact us right away if you meet our requirements!Applicants must be fluent in English with GREAT communication skills. When applying for the job, please provide examples of your work.

City/Town: Phillipines
Location: Nationwide
Wage/Salary: Negotiable
Start: Immediately
Duration: Long term
Type: Full Time, Home Based
How to apply: email
Company: ATX Global
Contact: Kathy Garcia
Email: hrprach@gmail.com

Requirements:

Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
Must be Male, 26-30 years old.
Must have knowledge in Flash, PHP, web designing, and developing.
Maximum of 3 years experience in basic programming.
Experienced Employees specializing in IT/Computer – Software, Engineering – Electronics/Communication or equivalent is an advantage.
Can work under pressure.
Full-Time positions available.

Please visit our office and bring the following:

Detailed Resume
2 pcs x 2×2 photo (white background)
City Health Card
NBI / Police / Brgy. Clearance

APPLY ONLINE OR VIA EMAIL

or visit at

Computerz @ Workz Bldg., (beside Pan de Pugon)
Quimpo Blvd., Ecoland,
Davao City

Look for Marz and Julie
Visiting hours: 9 am – 11 am and 1 pm – 3 pm

Requirements:

Candidate must possess at least a Vocational Diploma / Short Course Certificate, Engineering (Electrical/Electronic) or equivalent.
At least 1 year(s) of working experience in the related field is required for this position.
Male, Single  20-25years old
Knowledgeable in Basic Electronics
Can communicate with basic English Language
Customer Oriented and Motorcycle driving are an Edge
With Tesda NC2 Certification
Full-Time positions available.

3D Generation (AVS Electronics)
Company Address: 1151 Tayuman St. Tondo Manila -
Industry: Electrical & Electronics

1. Head project meetings to collect and disseminate information pertaining to projects.
2. Technical specification review and resolution.
3. Coordinate the collection and dissemination of technical information between/within the company and customer.
4. Schedule and monitor program activity to achieve an “on-time” result including follow-up with external suppliers to ensure timely response to action items.
5. Monitor program cost activity to achieve an “in budget” result.
6. Prepare quotations utilizing supplier information, cost standards, technical information from quality, manufacturing engineering, design.
7. Create bill of material, detailed instructions for manufacturing process of new part, specification for packaging, external supplier specification to provide standard cost structure and instructions for manufacturing.
8. From customer drawings, determines possibility of failure in our manufacturing process. Analyze process to learn likelihood of detection and resulting effect on customer product. Suggest preventative steps for correction.
9. Ensure that project charges are correctly represented for accounting’s closing process.
10. Evaluates project performance of functional areas.
Requirements:

Candidate must possess at least a Bachelor’s/College Degree , ECE graduate
At least 1 year(s) of working experience in the related field is required for this position.
Preferably 1-4 Yrs Experienced Employees specializing in Engineering – Electronics/Communication or equivalent.
Full-Time positions available.
Male not more than 30 yrs old
With experience in Building Solutions
knows how to drive MT/AT, with drivers license (1&2 professionals)
Interested applicants are requested to apply in person or send comprehensive resume to:

Business Staffing and Management Inc. @ 1117 AIC-Burgundy Empire Tower, ADB ave corner Garnet rd
Ortigas Center, Pasig City (at the back of Robinsons Galeria Ortigas)
Tel. No.: 915-0429/915-0443 local 106 Email add: ai.bsmi@yahoo.com
Look for Ms.Angel Casabuena

Because we are the BIGGEST and the BEST, we offer true career development, healthcare benefits, above industry compensation, a warm and enjoyable work environment, and a culture of diversity, that guarantee professional and personal growth. We discover within people their inherent strengths and develop paths that lead to their success.

We know how to take care of our employees because we focus on the things that make the real difference for success. We deliver unparalleled customer satisfaction because our workforce is empowered – this approach has made us a global leader for 25 years. With headquarters in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries.

Be part of the BEST!
Fortune Most Admired company for 9 consecutive years
2010 BPO Company of the Year
PEZA Hall of Fame awardee
Half of the top 50 Fortune 500 companies are Convergys’ clients

Here in the Philippines, from a single contact center in Manila, which opened in 2003, Convergys now has 15 contact center facilities in the Philippines – 10 located throughout Metro Manila, 3 in Cebu City, 1 on Bacolod and our 15th center, in Baguio City. We employ approximately 25,000 Filipinos since we started operations and we are constantly in search of the best and the brightest people to join our growing family as we continue to expand our business.

In Convergys, we do great things everyday. We offer opportunities that will lead to your success, a great place to work, and a family that you can be part of. If you are driven to jumpstart a winning career, and yearn to be part of something special, this is your chance. Come and make your dreams real with Convergys.

Workforce Leader – ALABANG
(National Capital Reg – Alabang)

Responsibilities:
Recumbent is responsible for supporting, coaching, developing and supervising a group of Floor Assistants while controlling one or more clients, programs, or lines of business at a Convergys Contact Center. Recumbent  will also be responsible for strategic management of present and future performance based on historical trends of the duties outlined below.

Principal Duties and Responsibilities:
Ensure, in collaboration with Operations Managers and RPM/Schedulers, accurate and timely agent schedules.
Manage intraday agent productivity, performance exceptions and schedule adherence in collaboration with the command center.
Execute system modifications  and/or issue procedural notifications based on trigger events,
Coordinate trouble tickets and escalate issues as required and communicate all process and client changes to direct reports within specific timeliness
Work with the schedulers assigned to ensure accurate schedules are produced.
Collaborate with client services, RPM, and operations during design and deployment of new or changed programs or lines of business to define operating performance targets and the triggers, procedures, and escalations or notifications to rectify schedule exceptions.
Effectively use technology, tools, and other floor management resources to optimize client service levels and program economic performance.
Manage intraday client, program, or line of business performance to meet or exceed contractual requirements.
Initiate and execute plans for unusual volume or agent availability situations including the movement of agents in CMS (queue/line management).
Input intraday scheduling exceptions as required, through either Digital Solutions (payroll impacting) or IEX.
Point of contact for system administration for the agents and for opening/following up on trouble tickets to ensure all tickets are resolved.
Provide essential input to on-site Operations staffing plans based on analysis of recent historical performance for key indicators
Provide floor management direction through face-to-face communications, phone, and messaging applications
Track, update as needed, and report operational results.

Requirements:
Applicants with three to five years of proven related experience in the BPO industry are highly preferred.
Must have strong business as well as specific program acumen
Ability to multi-task and maintain composure in a demanding work environment. Extremely strong oral communication skills
Detail and service level orientated with keen ability to observe systems and recommend improvement opportunities
Willing to accept responsibility and accountability
Ability to guide individuals toward goal achievement using negotiation, teamwork/collaboration, motivation and staff development skills including the ability to act as a role model within the organization.
Ability to demonstrate innovative and good judgment/problem solving skills when making decisions
Proven ability to analyze and improve work processes and policies.
Must have proficiency with various software applications programs including Lotus Notes, Microsoft Word, and Excel
Proficient in IEX, CMS or other similar resource scheduling/intraday management applications preferred

Responsibilities:
FOR US FINANCIAL ACCOUNT MAKATI ASSIGNMENTS: 23.6K + 3.6K + 3KBONUS + 20% ND + HEALTH INSURANCE

FOR US FINANCIAL ACCOUNT FOR QC ASSIGNEMENTS: 23K DURING TRAINING PLUS ALLOWANCE + ND AND HEALTH INSURANCE

FOR TELCO ACCOUNT IN MAKATI, EDSA, MANDALUYONG, ORTIGAS, PASAY AND PARANAQUE: 17K PLUS OTHER INCENTIVES 600 AGENTS NEEDED
( HIGH SCHOOL GRADUATES OR COLLEGE UNDERGRADS ARE WELCOME)

HEALTHCARE ACCOUNT SALARY IS OPEN AND WE NEED 200 PEOPLE

TSR PIONEER ACCOUNT 17 TO 20K

Requirements:
MUST HAVE AQUIRED ATLEAST 2 YEARS IN COLLEGE
HIGH SCHOOL GRADUATES WITH EXCELLENT COMMUNICATION SKILLS MAY ALSO APPLY
CAN HANDLE CONVERSATION IN ENGLISH AND SPONTANEITY AND CONFIDENCE
VERY GOOD CUSTOMER SERVICE AND INTERPERSONAL SKILLS
WILLING TO BE TRAINED AND WORK IN SHIFTS
COMPUTER LITERATE WITH 30 WORD PER MINUTE TYPING SKILLS
6 MONTHS EXPERIENCE IN CUSTOMER SERVICE RELATED FIELD IS AN ADVANTAGE BUT NOT REQUIRED
ALL APPLICATION WILL BE PROCESSED ONLY IN MAKATI OFFICE NO EXCEPTIONS.

SEND YOUR RESUME DIRECTLY

to Paulo Hlaing at
callcenterjobs@westlineasiaservices.com

OR APPLY IN PERSON AT OUR HUMAN RESOURCE OFFICE AT
G/F LPL MANSIONS, SAN AGUSTIN ST., SALCEDO VILLAGE, MAKATI
(FROM PBCOM AYALA AVE., TURN RIGHT TO RUFINO ST. AND THEN TURN RIGHT AT THE 2ND CORNER TO SAN AGUSTIN ST.) USE THE MAP ABOVE FOR LOCATION LOOK FOR TRINI