Call Center Jobs in Philippines Customer Service Representative ( Billing Account ) RESPONSIBILITIES: * Agents are responsible for the following: * 1. answering general inquiries and customer objections * 2. answering issues about payment collection and extension * 3. setting-up of new accounts and service transfer * 4. enrollment with incentives * 5. accepting reports [...]

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TELUS International Philippines, Inc. Commissions Administrator (National Capital Reg – Pasig City) Requirements: * Position requirements: * Knowledge of job related systems and procedures and common business software applications * Knowledge of channel partner payment procedures * Job responsibilities: * Receive, investigate, and resolve inquiries/reports; check against criteria and confirm payments adhere to commission guidelines [...]

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TELUS International Philippines, Inc. Customer Service Representative (Financial Account) RESPONSIBILITIES: * Inbound Customer Service for a Prepaid Debit Card Provider * Agents are responsible for taking application calls and general financial inquiries REQUIREMENTS: * Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field. * Good communication [...]

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TELUS International Philippines, Inc. TECHNICAL SUPPORT REPRESENTATIVE RESPONSIBILITIES: REQUIREMENTS: * Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field. * Fresh graduates/Entry level applicants are encouraged to apply. * Candidate must have finished at least 2nd year college. * Candidate must possess good/excellent communication skills. * [...]

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TELUS International Philippines Front Desk Associate RESPONSIBILITIES: * Handles all administrative and clerical functions for reception areas of the Company. * Receives calls and routes them to concerned parties. * Routes outgoing and receives incoming documents and faxes for forwarding to respective individuals. * Ensures the cleanliness, order, and general upkeep of the reception area [...]

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Telus Philippines Quality Analyst Supervisor RESPONSIBILITIES: * Supervises the QA Analysts by setting their weekly goals and specific tasks, subsequently monitoring their performance against these established goals / objectives. * Provides weekly staff meeting data on collated Quality Score averages. * Facilitates weekly program update meetings with all Quality Assurance Analysts for them to report [...]

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TELUS International Philippines Inc. Financial Planning Associate RESPONSIBILITIES: * Responsible for client billing & accounts receivables. * Prepare and analyze Financial Planning & Analysis reports to be used for business support (revenue trends, variance analysis, assumption validations and ad-hoc work). * Support Financial Planning & Analysis Manager on annual budgeting and re-forecasting / estimates work [...]

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Phonescreener RESPONSIBILITIES: REQUIREMENTS: * Candidate must possess at least a Bachelor’s/College Degree in Philosophy, Social Science/Sociology, Business Studies/Administration/Management, Human Resource Management or equivalent. * Applicants should be Filipino citizens or hold relevant residence status. * Fresh graduates/Entry level applicants are encouraged to apply. * Contractual and Temporary positions available. Interested candidates may visit us at [...]

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CALL CENTER ASSOCIATES REQUIREMENTS: * Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field. * Candidate must have at least 2nd year in college. * Candidate must possess good/excellent communication skills. * Candidate must be willing to work in a schedule shifting environment. * Applicants should [...]

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Philippine Call Center Jobs Procurement Officer RESPONSIBILITIES: Receives and acknowledges purchase requests, processes purchase orders, contact vendors for quotations, follow up on outstanding purchase orders, check goods delivered, and issues items to requestors. Receives incoming materials, supplies, and equipment and compares information on packing slip with purchase order to verify accuracy of shipment. Manages and [...]

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