Learning & Development Curriculum Developer (National Capital Reg) Responsibilities: * Designs and develops instructional material for training courses that support employee competency development * Demonstrates and utilizes effective needs analysis, project management, course development, and evaluation skills * Can independently develop entry and advanced level courses for both internal and external audiences * Able to [...]

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Established in 1978, Teleperformance has physical contact centers in 46 countries worldwide and we serve more than 75 markets in over 66 languages for many of the world’s largest, most successful companies. Our core business is full spectrum CRM/BPO contact center solutions. This unique global reach, scalability and multi-cultural expertise, which are real strengths, combined [...]

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This unique global reach, scalability and multi-cultural expertise, which are real strengths, combined with our singular focus on contact centers, offers our cross-industry clients a powerful worldwide advantage: lower risk and higher value for in-country, regional and global contact center operations. We are also noted for our flexibility and adaptability to specific client needs. Teleperformance [...]

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Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option to the Philippines and U.S. markets. We operate more than 6,000 workstations from 5 contact centers located in and around Manila and Bacolod City. Facilities Administrator (National Capital Reg – Pasig / Pasay City) * [...]

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Mission Control Analyst (EDSA/Ortigas Site) (National Capital Reg – Mandaluyong / Pasig City) REQUIREMENTS: * Six (6) months WFM experience. * One year call center experience * Ability to work under pressure, meet deadlines and be accountable for the performance of others * Demonstrate dependability, initiative and eagerness to learn. * Good knowledge of Excel, [...]

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Assistant Call Center Manager (National Capital Reg – Mandaluyong City) * Create, Promote and Drive contests * Increase visiblity of sales metrics to agents * Set expectations and goals, short term and long term * Manage supervisor and agent performance/disciplinary process * Attend client conference calls, calibrations as neccesary * Complete all required report and [...]

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Teleperformance Global Telemarketing and Teleservices Solution Mission Control Analyst (EDSA/Ortigas Site) (National Capital Reg – Mandaluyong / Pasig City) REQUIREMENTS: * Six (6) months WFM experience. * One year call center experience * Ability to work under pressure, meet deadlines and be accountable for the performance of others * Demonstrate dependability, initiative and eagerness to [...]

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Philippine Call Center Jobs Mission Control Analyst (Workforce) (National Capital Reg – Sucat, Parañaque City) * Achieves and supports the targeted performance levels for the call center by monitoring the account’s performance and productivity metric real time and making adjustments to meet service level. * Responsible in issue management and escalation to the appropriate departments [...]

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Teleperformance Paranaque Customer Service Representative (National Capital Reg – Parañaque City) REQUIREMENTS: * Candidate must possess at least a Bachelor’s/College Degree in any field. * Has good communication skills. * Computer hardware/software hands-on experience is a plus. * Applicants must be willing to work in Sucat, Parañaque City. * Willing to work on a shifting [...]

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Teleperformance Parañaque Philippines Call Center Agent (National Capital Reg – Sucat, Parañaque City) REQUIREMENTS: * Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field. * Has good communication skills. * Computer hardware/software hands-on experience is a plus. * Applicants must be willing to work in Sucat,Parañaque [...]

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