Technical & Help Desk Support Representative (National Capital Reg – Otis Paco Manila, Libis) Responsibilities: Responsible for providing excellent technical support service by phone and via email. Logs all contact activity, dispatching to tower when appropriate. Serves as a focal point in resolving in-scope tickets. Performs remote diagnosis when appropriate through the use of Microsoft [...]

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Japanese TSR for Quezon Avenue site (National Capital Reg – Quezon Avenue, Quezon City) Responsibilities: * To provide quality technical/customer service to clients via phone using the Japanese/Nihonggo language Requirements: * Finished at least 2 years in college or similar college-level education (any course) * Working knowledge of computers (can do basic PC troubleshooting) * [...]

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Accounting Supervisor (Payment Processing) (National Capital Reg – Taguig) RESPONSIBILITIES: * Manage Payment Processing departments, process and reconcile payments received according to company policies and procedures. * Oversee departments productivity, monitor workload, and ensure quality and standards are consistently achieved and guidelines are followed and met. * Ensure identification and research of payment discrepancies and [...]

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Experienced Call Center Agents (National Capital Reg – SM North Edsa, Eastwood City) Responsibilities: * For the SM North Edsa Opening – As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware, inkjet Printers and laptops. You will analyze the [...]

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Recruitment Administrative Assistant RESPONSIBILITIES: * Collation of all pre-employment requirements * Prepares ad hoc reports as needed * Maintains and administers database uploading and integrity of data that is being used for Recruitment operations. * Conduct thorough reference checks/background checks * Manage and coordinate all communications with candidates * Perform administrative tasks to complete candidates’ [...]

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Soft Skills Trainer (Eastwood City) (National Capital Reg – Eastwood City, Libis, Quezon City) Responsibilities: * To conduct the Customer Relations Management , Accent Neutralization, and English Proficiency program. * Revise and make different essential call center training program module requirements. Requirements: * Candidate must possess at least a Bachelor’s/College Degree in Mass Communications or [...]

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Team Manager – Collections (Fort) RESPONSIBILITIES: * Providing positive, consistent, fair and committed leadership to the team * Actively pursuing a team environment focused on the achievement of the project’s high quality standards and high performance goals. * Recognizing their team’s deficiencies and developing action plans to overcome them. * Meeting monitoring goals and completing [...]

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Telecoms Analyst RESPONSIBILITIES: * Assist in the planning, design, and implementation of telecommunication systems. * Work with end users, business units and external client technical teams to meet the telecommunications needs of all users and include in future policies and telecommunications planning and development. * Support call center end users globally, make recommendations to improve [...]

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Dell Perot Systems Corporation is a global provider of innovative solutions and capabilities to clients worldwide. Achieving your vision might require an IT upgrade, a call center, a plan to enter new markets, a Web portal, or a complete business or process transformation. Dell has the deep industry expertise and a portfolio of interrelated consulting, [...]

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Accounting TEAM LEAD RESPONSIBILITIES: Role Mission: The IA-Tax team lead will be responsible in ensuring the day to day operation of the team. He/she will supervise operations of a 4-6 IA-Tax service owner. Major Job Duties & Detail Manage the day-to-day operations of IA-tax Acquire necessary knowledge and be the subject matter expert on IA-taxation [...]

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