Customer Care Representative (Ortigas) (National Capital Reg) Responsibilities: Job Duties and Expectations : • Answers telephone and provides information/assistance to customers. • Checks mail, fax and email to provide customer assistance. • Operates computer/on-line guidelines for the purpose of responding to customer inquiries.. • Communicates with customer on the phone or via written correspondence to [...]

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Site Director (National Capital Reg) Responsibilities: • Responsible for the successful operation, strategic direction and financial contribution of a customer contact management site, managing both human and material resources. • Supports both Sitel and the Client in achieving service, quality and contribution goals. • Demonstrates sound fiscal management in achieving profitability goals to EBITDA level [...]

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Teleperformance is now looking for Technical Support Representatives in Ortigas, this is the short info on Technical Support Representatives requirements. Technical Support Representatives (EDSA-Ortigas) (National Capital Reg – Mandaluyong City / Pasig City) * Meet customer requirements through first contact resolution. * Confirm customer understanding of the solution and provide additional customer education as needed. [...]

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Specialist – Management Training (National Capital Reg – Makati/Ortigas) * Considerable understanding and knowledge of Management Principles and Practices * 3-4 Years experience in Training Program Delivery (focus on Behavior-based/Management Training) * 1-2 Years experience in developing training materials and programs * Goal oriented with commitment to achievement and excellence * Flexibility in training, schedules, [...]

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Global IT Operations Director (National Capital Reg) Requirements: * Bachelor’s degree in Computer Science or equivalent experience within area related to job function * Minimum of five (5) years experience in the information technology field * Minimum of five (5) years experience in staff management in multi-system environment * Minimum of three (3) to five [...]

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TSR for Web-Based Applications (Job Code: TSR-WEB) (National Capital Reg – Ortigas, Pasig City) Responsibilities: * Troubleshoot software issues through configuration of admin settings and sometimes through changes in the code * Will do mostly back-office support but will sometimes involve doing inbound/outbound calls if needed Requirements: * GRADUATE of a Bachelor’s degree course or [...]

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Call Center Agents (National Capital Reg – Ortigas Center) Requirements: * Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field. * Applicants should be Filipino citizens or hold relevant residence status. * Fresh graduates/Entry level applicants are encouraged to apply. * Willing to [...]

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Online English Instructor (OEI) (National Capital Reg – Ortigas Center) Responsibilities: * Responsible for making on-line class call and making and keeping students records. Requirements: * Candidate must possess at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree or Professional License (Passed Board/Bar/Professional License Exam) in any field. * Knowledgeable in Computer [...]

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Vital Call Center Link (VCCLink), Inc. was established in January 2004, and was incorporated to primarily offer Contact Center and Business Process Outsourcing (BPO) solutions to off shore companies and aims to address all call center and BPO needs: systems, procedure development and set up. With the increasing demand for qualified workforce, VCC Link focused [...]

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Senior Auditor (National Capital Reg – Makati City) Education Must be a graduate of BS Accountancy and a Certified Public Accountant. Experience Minimum two (2) years of audit experience in an audit firm or five (5) years from private firm (SOX audit experience preferred) Auditing know-how based on auditing standards Applicants should be Filipino citizens [...]

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