Accenture Philippines Technical Support Representative RESPONSIBILITIES: * Identify and handle customer inquiries, resolve customer concerns and maintains customer satisfaction. * Provide assistance in handling customer’s Technical Requirement. REQUIREMENTS: * Graduate/Diploma Holder or College Level with equivalent experience. * Preferably 6 months to 1 year relevant experience in a call center handling technical support account or [...]

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Accenture Technical Support Representative RESPONSIBILITIES: * Identify and handle customer inquiries, resolve customer concerns and maintains customer satisfaction. * Provide assistance in handling customer’s Technical Requirement. REQUIREMENTS: * Graduate/Diploma Holder or College Level with equivalent experience. * Preferably 6 months to 1 year relevant experience in a call center handling technical support account or in [...]

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Site Lead You will drive Accenture’s call center vendors to meet expected service levels and key performance indicators (KPI’s). This involves managing operational performance at the assigned vendor site at a detailed level. You will also manage the performance of assigned site(s) to ensure implementation of approved Accenture/client strategies. ACCS will deploy one Site Lead [...]

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Call Center Jobs in Philippines Call Center Trainer The Call Center Trainer is responsible for the development and effective delivery of defined training curriculum and communications to all agents and/or trainers in multiple centers. REQUIREMENTS: We need highly qualified candidates with 2 years training design, development and implementation experience and an understanding of application development [...]

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Philippine Call Center Jobs Outbound Collections Representative As Outbound Collections Representative, you will monitor account activities for payments, contractual adjustments, and balance accuracy. You will aslo establish payment arrangements with customers and perform outbound collections calls. REQUIREMENTS: Bachelor’s degree holder At least 6 months experience working in outbound/financial accounts Knowledgeable in OS navigation and functions [...]

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Philippine Call Center Jobs OUTBOUND COLLECTIONS REPRESENTATIVE An Outbound Collections Representative monitors account activity for payments, contractual adjustments, and balance accuracy. Key responsibilities include establishing payment arrangements with customers and perform outbound collections calls for a Utility company based in UK. REQUIREMENTS: • Bachelor’s degree holder • At least 6 months experience working in outbound/financial [...]

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Philippine Call Center Jobs TECHNICAL SUPPORT REPRESENTATIVE The Technical Support Representative is primarily responsible for providing DSL technical support solutions according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely manner. REQUIREMENTS: Graduate of [...]

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