Cognizant (NASDAQ: CTSH) is a global IT services and business process outsourcing solutions provider headquartered in Teaneck, N.J. Cognizant was founded in 1994 as an IT development and maintenance services arm of The Dun & Bradstreet Corporation. The company was spun off as an independent organization two years later. Since 1996, Cognizant has worked closely [...]

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MAKATI – Inbound Service to Sales RESPONSIBILITIES: To provide sales opportunities and customer service solutions to TeleTech’s client’s customers through inbound communication channels and deliver outstanding customer experience to each unique call; clearly document all transactions with these customers in the relevant software systems; to maintain a high level of program and product knowledge in [...]

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Team Leader -US Accounts (National Capital Reg) Responsibilities: * Supervise and motivate a team of Sales Specialists to meet required sales targets * Provide regular coaching sessions to team members and ensure that required sales skills and competencies are enhanced and developed. * Manage team’s performance base on requirements set by the company and it’s [...]

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Admerex Limited is a financial services company listed on the Australian Stock Exchange (ASX:ADL) which provides software and services to call center, financial institutions, telcos, utilities, educational and government organisations internationally. Admerex’s products provide back office financial systems and risk management solutions with a significant focus on the collections, receivables and recovery management process. The [...]

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Customer Care Representative (Ortigas) (National Capital Reg) Responsibilities: Job Duties and Expectations : • Answers telephone and provides information/assistance to customers. • Checks mail, fax and email to provide customer assistance. • Operates computer/on-line guidelines for the purpose of responding to customer inquiries.. • Communicates with customer on the phone or via written correspondence to [...]

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Oracle Database Administrator (Datawarehouse) RESPONSIBILITIES: * Perform tasks as assigned by the Database Management Lead *Work with other members of the production support group to resolve tickets *Prepare periodic reports to management *Update and maintain load procedures REQUIREMENTS: * Degree in Computer Science, Management Information Systems, or related field * 5+ years Oracle DBA experience [...]

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On the Job Trainees (OJT) (Clark, Shaw, Makati, Alabang, Quezon City) Responsibilities: * Help out in meeting and exceeding the increasing hiring requirements of Stream Global Services, Inc.. * Encode data in MS Excel worksheets. * Coordinates and manages relationships with search firms for potential candidates for employment. * Assist in managing, tracking, and distributing [...]

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AVAYA Systems Administrator (National Capital Reg – Libis, Quezon City/Otis, Manila) Responsibilities: Shall administer Avaya System including CMS, Voice Portal and Predictive Dialer. Experience in administering Windows, Linux & MSSQL. Knowledge in Networking. Maintain Avaya System in accordance with the valid client requirements. Escalate and track issues to Vendor and Outsourced service. Attend to Technical [...]

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Executive Assistant (Urgent) (National Capital Reg – Makati) Requirements: * Candidate must possess at least a Bachelor’s/College Degree , Business Studies/Administration/Management, Mass Communications or equivalent. * At least 1 year(s) of working experience in the related field is required for this position. * Applicants must be willing to work in Makati. * Preferably 1-4 Yrs [...]

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Team Leader (National Capital Reg) Responsibilities: • Management of day-to-day customer support operations of the team to ensure requests are being acted upon and Customer expectations are being met. • Ensuring all processes are mapped and appropriate mechanisms developed to measure efficiency and Customer Service quality. • Ensuring KPI’s are met and reported in the [...]

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