Team Manager – Collections (Fort) RESPONSIBILITIES: * Providing positive, consistent, fair and committed leadership to the team * Actively pursuing a team environment focused on the achievement of the project’s high quality standards and high performance goals. * Recognizing their team’s deficiencies and developing action plans to overcome them. * Meeting monitoring goals and completing [...]

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CORPORATE – Senior Reporting Analyst Lead RESPONSIBILITIES: * Provides value added services to the TeleTech client base through the generation and analysis of operations and financial reporting. Activities include business evaluation, business analysis, business modeling and report development. REQUIREMENTS: * Previous call center or outsourcing experience * Required 3-5 years experience OSC and center operations [...]

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Technical Writer Responsibilities: * Create, edit, and maintain procedural documentation including but not limited to department policies and procedures and/or user guides and application guides. * Participates in all phases of the Software Development LifeCycle (SDLC) to determine necessary documents that are needed prior to implementation of project deliverables. * Gather, compile, and organize documentation [...]

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Easy Pha-max Philippines, Inc. is the subsidiary of INS Bioscience, which is the marketing and distribution arm of Easy Pha-max brand of health supplement in the local and international markets. Through cutting-edge research and development in biotechnology, Easy Pha-Max is to develop and synergize an excellent team of synergy business partner for the company’s growth, [...]

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BUSINESS MANAGER (BACOLOD) (Western Visayas – Bacolod City) Responsibilities: Assignment Summary: • The Business Manager is directly responsible for profit and growth of his/her business area through employee performance management, service delivery and client interaction. • The Business Manager achieves his/her targets with the assistance of all Transcom support functions. • The primary objective is [...]

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Telecoms Analyst RESPONSIBILITIES: * Assist in the planning, design, and implementation of telecommunication systems. * Work with end users, business units and external client technical teams to meet the telecommunications needs of all users and include in future policies and telecommunications planning and development. * Support call center end users globally, make recommendations to improve [...]

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A global shared support services affiliate of one of the world’s leading law firms. DSM Manila LLC provides administrative, financial services and information technology support to White & Case offices worldwide. NOC MESSAGING INFRASTRUCTURE ENGINEER (National Capital Reg – Enterprise Tower Ayala Avenue Corner Paseo De Roxas, Makati City.) Responsibilities: * a) INCIDENT MANAGEMENT RESPONSIBILITIES: [...]

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Call Center Agent for a Pharmaceutical account (National Capital Reg – Mandaluyong) * Processes phone and fax authorization requests for medical services from physicians and hospitals in an efficient, accurate and customer-focused manner. * Essential Functions: * Effectively handles authorization requests and inquiry phone calls from providers, balancing excellent customer service with efficiency * Follows [...]

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ACCOUNTING OFFICER (Cebu-based only) (Central Visayas – Cebu City) Requirements: * Male/Female not more than 30 years old * Candidate must be Graduate of Bachelor of Science in Accountancy. * At least 5 year (s) Accounting work experience, with experience in supervision preferred but not required. * Preferably Certified Public Accountant but not necessary. * [...]

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