Inbound Customer Service Representatives (Alabang) (Alabang, Cavite, Las Piñas, Laguna) RESPONSIBILITIES: BE PART OF THE CONVERGYS FAMILY IN ALABANG! A Customer Service Representative deals with general customer care concerns and queries. REQUIREMENTS: ·          We are looking for candidates who have completed at LEAST 2 years of college from any course. ·          Excellent communication skills in [...]

Job Shifter Agents (National Capital Reg – Makati) Responsibilities: * Responsible for delivering customer satisfaction and problem resolution to the client’s customers for a particular account or program. * Responsible for adhering to client call handling protocol and procedures * Responsible for interfacing with customers through the phone in a courteous, empathetic and professional manner. [...]

Specialist – Management Training (National Capital Reg – Makati/Ortigas) * Considerable understanding and knowledge of Management Principles and Practices * 3-4 Years experience in Training Program Delivery (focus on Behavior-based/Management Training) * 1-2 Years experience in developing training materials and programs * Goal oriented with commitment to achievement and excellence * Flexibility in training, schedules, [...]

  

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