IBM Business Services, inc. (IBS), which started in January 2004 with only 100 employees, is now the leading Business Transformation Outsoucing (BTO) Delivery Center in the Asia Pacific region. Over 2,000 IBS employees deliver best-in-class Human Resources (HR) and Finance and Accounting (F&A) services to every part of the world. Our client base is composed [...]

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Advanced Contact Solutions, Inc. (ACS) is a provider of outsourced Customer Relationship Management services and solutions. Its multi-channel contact centers provide 24×7 telephone and Internet-based technical help desk, customer service and product support. In every phase of the sales cycle, from customer acquisition through retention, ACS helps companies manage effective communications with their customers enhancing [...]

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IT Manager – Operations (for Commonwealth Site) (National Capital Reg) Responsibilities * Overall responsibility for IT Operations that includes helpdesk services, system administration, technical support. * Develop and manage a systematic process for logging all customer complaints/issues and providing feedback and updates to the customer on the status of the complaint until closure is achieved [...]

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TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global clients and delivering the services and people they need to succeed. We have more than 40,000 employees in over 80 customer management centers in key global locations. TeleTech is blossoming in the Philippines having supported the world’s largest [...]

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Manulife Business Processing Services In April 2006, Manulife Financial established a Shared Services operation in Manila providing finance, administrative and technical services to Manulife Financial subsidiaries worldwide. Manulife Business Processing Services has grown rapidly and is still expanding. Now, it is looking for talented and goal-driven professionals to join the team. Manulife Financial is a [...]

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NCO operates a global network of over 100 operations centers running on a centralized data platform with the flexibility to respond to a rapidly changing marketplace, and to scale operations to meet client specifications. Our clients are empowered to successfully address immediate business needs, while enabling long-term growth across the entire customer lifecycle. Sales Representatives [...]

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Technical Support Representatives (GAMING CONSOLE) CLARK, PAMPANGA RESPONSIBILITIES: Under the direction of the Team Managers, the primary objective of the position is to provide world-class service to our customers in an accurate, efficient and courteous manner on every call as measured by Customer Satisfaction, Employee Satisfaction and Long-term Investor Value • Constantly updated to new [...]

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JobStreet SELECT is the Head Hunting arm offered by JobStreet.com, the No. 1 Job Site in the Philippines. We are the leading recruitment partner of JobStreet.com and is currently the preferred talent provider by the top Business Process Outsourcing (BPO) / Call Center companies in the Philippines today. In the Philippines, we are a joint [...]

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Technical Support Specialist (Hardware and Gadgets) (National Capital Reg) Requirements * Excellent English communication skills * Strong customer service and problem solving skills * Proficient in computer and internet applications * Completed at least three years of college education in any course, or finished a two-year diploma or certificate course, preferably in an IT-related field [...]

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Non-Voice Customer Care Specialists (OPEN TO FRESH GRADUATES) * Excellent English communication skills * Good writing skills with good grammar and sentence construction * Outstanding typing and computer multi-tasking skills * Strong customer service and problem solving skills * Completed at least three years of college education in any course, or finished a two-year diploma [...]

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