Technical Support Representatives (National Capital Reg – Makati City, Muntinlupa City, Mandaluyong City, Quezon City) RESPONSIBILITIES: As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, [...]

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DAYSHIFT CSR NO EXPERIENCE NEEDED Text DG 0917-8687295 (National Capital Reg – Ortigas) Responsibilities: * Very descriptive skills Requirements: * Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field. * Required skill(s): Excellent comm skills, great attention to details, quick learner.. * Fresh [...]

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Donaldson Call Center Consultancy Corp. (Search / Recruitment Firm) Donaldson is a premiere provider of recruitment and training solutions which focuses on meeting the specific talent requirements of BPO and Call Center Companies. We assist our clients in the areas of Executive Search, Large-scale Recruitment, Training and Human Resource Support Services in a timely, seamless [...]

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Customer Service Representative-Medical Account Php 15,000 Starting Salary NURSING GRADS ARE WELCOME (National Capital Reg – Libis, Quezon City) Responsibilities: * Successful candidates would be in charge of answering queries about a medical insurance account. Knowledge in different facets of healthcare, medical and hospital procedures is an advantage. Successful candidates would be extensively trained to [...]

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Outbound Sales Representative (National Capital Reg – Makati City) Responsibilities: DEVELOP AND GROW RESIDUAL B2B SALES IN THE NORTH AMERICAN MARKET. Requirements:3+ years relevant outbound sales experience preferably in BPO or services companies Track record in meeting KPI targets Strong computer skills & knowledge of business applications (MS Office: Outlook, Word, Excel, Explorer) Graduate of [...]

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Cyret Jobs in Philippines JDE FINANCE CONSULTANT Candidate will be responsible for the client interaction for requirement capturing , preparation of functional specifications, implementation, setup & configuration, customization, walk through, user training, rollout and support of JD Edwardsí Finance Module. The candidate should be willing to relocate onsite for extended periods of time. Requirements: Candidates [...]

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Quality and Performance Specialist (Filipino Global Company) (National Capital Reg) Responsibilities: * Responsible for the regular monitoring and implementation of service quality initiatives and ensure customer service performance meets standards * Takes point in educating stakeholders, distributors, outsourced call center representatives and in-house CSRs in different approaches Requirements: * Graduated with any 4-year business-related course [...]

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Technical Support Representative RESPONSIBILITIES: * Identify and handle customer inquiries, resolve customer concerns and maintains customer satisfaction. * Provide assistance in handling customer’s Technical Requirement. REQUIREMENTS: * Graduate of any 4-year course. * Preferably 6 months to 1 year relevant experience in a call center handling technical support account or in outsourcing, shared services, operations [...]

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Customer Service Agent (UK Account) (National Capital Reg) Responsibilities: * Responsible for delivering customer satisfaction and problem resolution to the client’s customers for a particular account or program. * Responsible for adhering to client call handling protocol and procedures * Responsible for interfacing with customers through the phone in a courteous, empathetic and professional manner. [...]

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Director of Operations (National Capital Reg) Responsibilities: * Direct performance on all programs to meet and exceed all client and company expectations. Ensure Key Performance Indicators (KPI’s) are achieved for multiple clients. * Directly supervises Operations Manager, Center Business Manager, Account Management, and/or Regional Operations Managers. Responsibilities include interviewing, hiring, and training employees; planning, assigning, [...]

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