Mission Control Analyst (EDSA/Ortigas Site) (National Capital Reg – Mandaluyong / Pasig City) REQUIREMENTS: * Six (6) months WFM experience. * One year call center experience * Ability to work under pressure, meet deadlines and be accountable for the performance of others * Demonstrate dependability, initiative and eagerness to learn. * Good knowledge of Excel, [...]

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Bilingual Associate (Spanish – English) (National Capital Reg – Quezon City) Responsibilities: * Receives customer calls in a call centre environment. Continuously provide high quality service to achieve maximum customer satisfaction within the specified Performance Level Agreements (PLA’s). Responsible for relationship building and account management while resolving customer inquiries in a professional manner. Takes ownership [...]

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The new Sitel is a global Business Process Outsourcing (BPO) leader. Formed by the merger of ClientLogic and SITEL in January 2007, Sitel meets clients’ customer care and transaction processing needs through 65,000 associates in 28 countries. Sitel provides world-class solutions from on-shore, nearshore and offshore locations across 145+ facilities throughout North America, South America, [...]

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Call Center Jobs in Philippines Call Center Representative (National Capital Reg – Taft, Avenue, Manila) Responsibilities: * Provides a variety of customer services through inbound calls * Serves as liaison between the customer and client. * Upsell and improve customer retention. Requirements: * Candidate must possess at least a Bachelor’s/College Degree or Post Graduate Diploma [...]

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