Call Center Jobs in Philippines Contact Center Agent (BE MERRY THIS CHRISTMAS! APPLY NOW!) (National Capital Reg – Makati, Shaw, Ortigas, Alabang and Taguig) Provide world-class customer service through inbound or outbound calls by: responding to the clients’ issues and concerns; handling customer inquiries and complaints; and providing information on products and services REQUIREMENTS: • [...]

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Customer Service Associates (Sta. Rosa) Offering Christmas Bonus! ( Sta Rosa, Laguna) * A Customer Service Associate handles general customer inquiries like account status and product information. They generally take in account records requests, handle marketing escalations, handle escalated calls and gives voice recognition walkthroughs. REQUIREMENTS: * We are looking for candidates who at least [...]

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Call Center Jobs Philippines Technical Support Representative RESPONSIBILITIES: * Identify and handle customer inquiries, resolve customer concerns and maintains customer satisfaction. * Provide assistance in handling customer’s Technical Requirement. REQUIREMENTS: * Graduate/Diploma Holder or College Level with equivalent experience. * Preferably 6 months to 1 year relevant experience in a call center handling technical support [...]

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Quality Assurance Team Leader (National Capital Reg – Mandaluyong) Responsibilities: * Provide detailed and accurate evaluations for agents * Responsible for managing the performance of a group of call center representative, documenting results and delegation of work if necessary Requirements: * Candidate must possess at least a Bachelor’s/College Degree * At least 5 year(s) of [...]

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Technical Specialists (National Capital Reg – Mandaluyong City or Quezon City) Requirements * Excellent English communication skills * Strong customer service and problem solving skills * Proficient in computer and internet applications * Completed at least three years of college education in any course, or finished a two-year diploma or certificate course, preferably in an [...]

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Travel Consultants/Verifications Agent (Dumaguete City) Responsibilities: * Travel Consultants are responsible for handling the sale and administration of travel and related services to the student/faculty/budget traveler. * Verification Agent performs student enrollment verification, database entry and upkeep, as well as other associated responsibilities. Communicate with customers via phone, e-mail, and live chat. Requirements: * Must [...]

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Transcom Worldwide (Nucomm International) Applications Developer (National Capital Reg – Pasig City) Requirements: * • Graduate of Computer Science, Software Engineering or similar * • Database development experience on any database engine such as MS SQL Server (2000 & 2005) or Oracle. * • Web development experience on J2EE or Microsoft .NET Technologies * • [...]

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John Clements Consultants, Inc. Call Center Agent (Cebu City) Requirements: * Candidate must possess at least a Bachelor’s/College Degree in Engineering (Others), Mathematics, Philosophy, Commerce, Education/Teaching/Training or equivalent. * Fresh graduates/Entry level applicants are encouraged to apply. * Full-Time positions available. * Applicants should be Filipino citizens or hold relevant residence status Company Name : [...]

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John Clements Consultants, Inc. Service Delivery Manager (National Capital Reg – Cebu) Responsibilities: * Client interface * Management of project teams Requirements: * Six Sigma certified * Experience in leading a large operations team handling multiple accounts (US/APAC/Europe) and has complete process knowledge on Energy, Utilities and Telco * Have handled processes in collections, order [...]

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Jobs in The Philippines COLLECTIONS AGENTS RESPONSIBILITIES: Under the direction of the Collections Team Manager, the primary objective of the position is to contact customers with delinquent accounts, initiate appropriate action, and maintain accurate records and documentations. REQUIREMENTS: • At least a High School Graduate • Proven strong verbal presentation skills to customers • Demonstrated [...]

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