Teletech Philippines PAMPANGA – Quality Assurance Supervisor RESPONSIBILITIES: REQUIREMENTS: * Candidate must possess at least a Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in any field. * At least 2 year(s) of working experience in the related field is required for this position. * Applicants should be Filipino citizens or hold relevant residence [...]

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TeleDevelopment Services, Inc. TECHNICAL SUPPORT SPECIALIST I (National Capital Reg – Taguig City) Requirements: * EDUCATIONAL REQUIREMENT: Minimum 2 years of University studies required. Technical certifications and/or Bachelor’s degree in computer related studies preferred. * PREVIOUS WORK EXPERIENCE REQUIRED: one (1) year related experience in help desk, network technician, technical sales or customer service * [...]

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NCO Philippines Customer Service Representatives CLARK, PAMPANGA SITE RESPONSIBILITIES: REQUIREMENTS: • At least a High School Graduate • Excellent English Communication Skills • Can type at least 30 words per minute • Good Analytical and Problem Solving Skills • Good Customer Service Skills • Computer Literate and Internet Savvy • Applicants should be Filipino citizens [...]

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Teletech Philippines LUZON – Real-Time Monitoring Specialist RESPONSIBILITIES: * To carry out monitoring, reporting, forecasting, scheduling, and analysis of ACD and other related data in an accurate, timely and professional manner. Through the above activities, to support the achievement of the quality delivery of: * Accurate, relevant and timely reporting * Accurate and timely workload [...]

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ICT Marketing Services Product Specific Trainer, Cebu City (National Capital Reg – Cebu City) Responsibilities Qualifications: * Candidate must possess at least a Bachelor’s/College Degree in Business Studies/Administration/Management, Mass Communications, Linguistics/Languages, Education/Teaching/Training or equivalent. * Required skill(s): facilitation, training needs analysis, module development. * Preferred skill(s): Call center. * Required language(s): English, Spanish * At [...]

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Convergys Philippines Part-Time Technical Customer Service Associates (Commonwealth, QC) (National Capital Reg – Commonwealth, Quezon City) REQUIREMENTS: Job Background/Responsibilities: A Technical Customer Service Associate handles troubleshooting of internet service related to connectivity/email/browsing concerns. Qualifications/Requirements/Skills: We are looking for candidates who at least completed 2 years of college preferably a Computer related course Excellent communication skills [...]

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Teleperformance Paranaque Customer Service Representative (National Capital Reg – Parañaque City) REQUIREMENTS: * Candidate must possess at least a Bachelor’s/College Degree in any field. * Has good communication skills. * Computer hardware/software hands-on experience is a plus. * Applicants must be willing to work in Sucat, Parañaque City. * Willing to work on a shifting [...]

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Scheduling Analyst (National Capital Reg – Pasig City / Mandaluyong City) REQUIREMENTS: * Experience with advanced PABX, Call Management Systems, Spreadsheets, Forecasting and Scheduling systems * Thorough knowledge of contact center or customer service operations * Must possess an aptitude for statistical analysis and trending issues – understand reporting, and make recommendations based on analysis [...]

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Magellan Solutions Voice Transcriptionists (National Capital Reg – Manila) Responsibilities: * Ensure proper information is entered into the central database based on customer recordings. * Ensure highest quality is maintained to meet and/ or exceed client specifications. * Meet or exceed requirements for productivity, availability and quality measurements to ensure activity levels are sufficient to [...]

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Accenture Technical Support Representative RESPONSIBILITIES: * Identify and handle customer inquiries, resolve customer concerns and maintains customer satisfaction. * Provide assistance in handling customer’s Technical Requirement. REQUIREMENTS: * Graduate/Diploma Holder or College Level with equivalent experience. * Preferably 6 months to 1 year relevant experience in a call center handling technical support account or in [...]

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